Frequently Asked Questions
Our patients
are constantly asking questions concerning a variety of subjects
involving their oral health. So, we have provided a list of
common questions and answers especially for you. If the question
you have is not on our list, please feel free to either call
or ask us in person. We would love you help you! You can also
check out the Canadian
Dental Association’s FAQ section of their website.
Question 1: How do I know when it's time to come in for a checkup?
Question 2: Do you accept my insurance plan?
Question 3: What do I do if I have an emergency when the office is closed?
Question
4: My child has had an accident and his/her tooth has
been entirely knocked out. What do I do?
Question 5: What precautions do you take to ensure patient safety?
Question 6: I really don't like visiting the dentist. Is there anything you can do to help me relax?
Question 7: What is Smile Analysis?
Question 8: My spouse snores and keeps me up at night. I have heard a dentist might be able to prescribe an appliance that prevents snoring. Can you help?
Question 1: How do I know when it's time to come in for a checkup?
An average, healthy adult person typically benefits from a professional
cleaning and check up every six months. While twice daily brushing
and daily flossing go a long way towards maintaining a healthy mouth,
it is wise to check for plaque that has hardened into tartar, requiring
professional cleaning to avoid gingivitis.
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Question 2: Do you accept my insurance plan?
Our office accepts nearly all of the major insurance plans. Also,
we’re well-versed in the latest coverage trends, and are more
than happy to discuss the particulars of your plan with you prior
to any treatments you may undergo.
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Question 3: What do I do if I have an emergency when the office is closed?
In case of a true dental emergency, please contact our Emergency
Care line at 1-867-873-1250. Click
here to go to our Emergency Procedures Page.
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Question 4: My child has had an accident and his/her tooth has been entirely knocked out. What do I do?
There is no imminent medical emergency such as uncontrolled bleeding,
unconsciousness or other bodily injury. Please contact us immediately
by calling (867) 873-2775 to see a dentist as soon as possible.
After hours call our Emergency Care line at 1-867-873-1250.
Simply describe the situation over the phone and our office staff
will help you determine the safest and most appropriate plan of
action. Click here to go to our Emergency Procedures Page.
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Question 5: What precautions do you take to ensure patient safety?
Our entire practice team is well trained in state-of-the-art sanitation
techniques designed to ensure patient safety. This goes beyond wearing
gloves and facemasks to prevent passing germs, and includes a specialized
sanitation center and a water filtration system guaranteeing a fresh
water source for each patient.
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Question 6: I really don't like visiting the dentist. Is there anything you can do to help me relax?
We understand many people have qualms about having their teeth worked
on. So, we strive to create a relaxing atmosphere. For entertainment
and distraction, we have special headphones and a TV available in
all rooms so you can keep your mind on more pleasant things. And
for the more complex procedures, we also offer laughing gas and
local anesthesia to keep you comfortable and relaxed.
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Question 7: What is Smile Analysis?
A smile analysis determines the proper aesthetics with relationship
to your facial symmetry, lip line and phonetics. Each person has
a unique "perfect" smile; one proportional and flattering
to your face to face. And with Smile Analysis, we can show you what
your best smile can look like.
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Question 8: My spouse snores and keeps me up at night. I have heard a dentist might be able to prescribe an appliance that prevents snoring. Can you help?
Snoring is tough on any relationship! And, since it can be caused
by a number of factors, we encourage you to have your spouse come
in for a consultation and analysis. In some cases, a person may
actually stop breathing for short periods during the night, a condition
called sleep apnea. In other cases, snoring can be caused by enlarged
anatomical structures within the mouth and throat. During sleep,
the throat area relaxes, allowing these structures to collapse against
one another and obstruct clear airflow. In the latter situation,
we can prescribe and fit a special appliance called a ‘snore-guard’,
which gently holds the mouth and throat in an open position during
relaxed sleep and thus prevents snoring.
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